5 Technology Trends in the Hospitality Industry

5 Technology Trends in the Hospitality Industry

Big hotel chains understood the benefits of technologies in the hospitality industry and adopted hotel management systems years ago. Unfortunately, they can’t rest on their laurels for lon. The following tech advancements will shape the hotel industry in 2022 and beyond. Guest Apps Guest mobile applications empower hotel visitors to make the most of their … Read more

Understanding How Smart Homes Work

How Smart Homes Work

You may have heard of the term Smart Home over the last few years. If you haven’t, it’s not a big deal because they are still fairly new. Smart Homes are definitely what you think they are – automated homes with technology that changes the way you live your life. So how do they work? … Read more

Will My Business Benefit From a Call Center?

Call centers can improve customer satisfaction

When you’re looking for ways to improve your business, starting with your customer service department makes sense. After all, customer service is foundational to audience engagement, brand loyalty, and repeat business. So, when you’ve narrowed your focus down to the customer experience, you can then decide whether to invest in a call center. Though you … Read more

How Technology is Shaping the Key Ingredients of Biological Experimentation

Ingredients of Biological Experimentation

The key ingredients for a controlled biological experiment haven’t changed much throughout the course of history: variable and control groups for experimentation, and the ability to verify outcomes through repetition. What has changed are the ways in which we fulfill those important pillars for experimentation. Scientists have better access to biological samples, enabling a wider … Read more

Best Practices for Master Data Management

Integrate your software

Aside from customers, data is the most valuable resource available to any modern enterprise. Data can lead to more efficient business processes, help you design better products, vastly improve your analytics, provide better customer experiences, and much more. The problem is that many organizations are still failing to monetize their data as well as they … Read more

Why You Need Avaya Troubleshooting Software

Avaya Troubleshooting Software

If you run a business where customer relationships are key, you’re probably familiar with Avaya—a global leader in cloud solutions and business communications. Even if you’re unfamiliar with the brand itself, it’s likely your businesses uses some Avaya software, such as their popular VoIP phones. Avaya’s overarching goal is to help businesses provide amazing customer … Read more