Big hotel chains understood the benefits of technologies in the hospitality industry and adopted hotel management systems years ago. Unfortunately, they can’t rest on their laurels for lon. The following tech advancements will shape the hotel industry in 2022 and beyond. Guest Apps Guest mobile applications empower hotel visitors to make the most of their … Read more
You may have heard of the term Smart Home over the last few years. If you haven’t, it’s not a big deal because they are still fairly new. Smart Homes are definitely what you think they are – automated homes with technology that changes the way you live your life. So how do they work? … Read more
Playing video games can be one of the more enjoyable pursuits in life. That being the case, you want to get as much enjoyment out of your gaming experiences as possible. So, would better gaming equipment improve your playing experiences? Do you have the right kind of gaming setup at home? How does your video … Read more
If you have to guess about how much time you spend regularly on the Internet, could you come up with the right answer? Spending time online can be rather beneficial to your life when you stop for a moment and think about it. With that in mind, why will more time online be good for … Read more
If you’re a company that sells products or offers services to people in your local area, then chances are that you need local SEO marketing. Word of mouth will only get you so far, but having your business represented on Google maps will help boost your footfall considerably. With smartphone traffic accounting for 60% of … Read more
When you’re looking for ways to improve your business, starting with your customer service department makes sense. After all, customer service is foundational to audience engagement, brand loyalty, and repeat business. So, when you’ve narrowed your focus down to the customer experience, you can then decide whether to invest in a call center. Though you … Read more
The key ingredients for a controlled biological experiment haven’t changed much throughout the course of history: variable and control groups for experimentation, and the ability to verify outcomes through repetition. What has changed are the ways in which we fulfill those important pillars for experimentation. Scientists have better access to biological samples, enabling a wider … Read more
Do you think prank calls are dead just because everyone is into instant messaging and video calls now? Well, think again. People don’t use grandma’s old telephone for calling the pizza guys anymore because pranksters have moved past that way of messing with people. Doing calls in a more old-fashioned way is not only corny. … Read more
Aside from customers, data is the most valuable resource available to any modern enterprise. Data can lead to more efficient business processes, help you design better products, vastly improve your analytics, provide better customer experiences, and much more. The problem is that many organizations are still failing to monetize their data as well as they … Read more
If you run a business where customer relationships are key, you’re probably familiar with Avaya—a global leader in cloud solutions and business communications. Even if you’re unfamiliar with the brand itself, it’s likely your businesses uses some Avaya software, such as their popular VoIP phones. Avaya’s overarching goal is to help businesses provide amazing customer … Read more